RETURNS & EXCHANGES POLICY
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be unworn, unused, unwashed and in its original condition
- You need to provide us with an order number or Eircode/Postcode
- All items would need to be purchased originally DublinOnly.com
Sales items (stock clearance items) are non-exchangeable nor returnable.
If you are dissatisfied with your purchase within a 30 day period you can return the product unopened, unused with all packaging or tags intact to us for a replacement, choose from an alternative selection or get a full refund.
Faulty/Mistakes Made
No two tops we make are 100% the exact same. Every top we make is made on an individual basis which makes everything unique and not mass produced. Because of this sometimes mistakes happen, if you feel we made a mistake or there is a fault with your purchase just contact us for a no quibble conversation.
3. EXCHANGES & RETURNS ONLINE
You will need to include your original invoice together with the item(s) in its original condition and packaging.
Mail us your parcel via a traceable mode of postage. You won’t be asked to cover any postage costs if we have made a mistake with your order.
No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items. All items that are returned and exchanged, can only be made once.
Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.